Support
We're here to help! Whether you have a question about a transaction, need help verifying your account, or want to report an issue, the Dali team is available.
Customer Support
For general inquiries and account assistance.
hello@alcance.ng
Hours: Mon - Sat, 9:00 AM - 6:00 PM (WAT)
Dispute Resolution
Escalate issues regarding a Safe-Lock transaction.
support@alcance.ng
Note: Please use the in-app dispute resolution center first.
Corporate Inquiries
For partnerships, press, or university administration.
hello@alcance.ng
Address: Kano, Nigeria